Invoice Reminder & Payment Follow-Up Service in Sri Lanka
This service is operated by Nexus Assist (Pvt) Ltd and listed on HiruMart for your convenience. Nexus Assist’s invoice reminder service Sri Lanka helps you collect overdue payments without fighting with customers or wasting time on manual follow-ups. You simply enter the invoice number, customer name, contact details, amount and due date into our shared sheet – from there our dedicated team and automated system handle the calls, SMS, WhatsApp and email reminders until the payment is received.
How Our Invoice & Payment Follow-Up Process Works
We designed this service so that busy finance and sales teams in Sri Lanka never lose track of overdue invoices again. The flow is simple:
- You issue the invoice – add invoice number, customer name, phone, amount and due date into our shared sheet.
- Our system tracks the due date – every invoice is monitored with reminders before and after the due date.
- We follow up – outbound calls from our agents plus automated SMS, WhatsApp and email reminders.
- We reschedule if needed – if the customer requests more time, we record the promise date and follow up again.
- You receive reports – see which customers pay on time, who needs more reminders and how many calls/messages were made.
Why Sri Lankan Businesses Use Our Payment Reminder Service
Many Sri Lankan SMEs give goods or services on credit and then struggle to collect on time. Staff are busy, phone numbers change and nobody has time to call the same customer again and again. Our payment reminder service solves this by combining a human follow-up team with a smart reminder system. Every invoice gets attention, every promise date is recorded and every follow-up is tracked.
- Dedicated follow-up system branded for your company.
- Centralised view of all outstanding invoices and promises to pay.
- Clear communication that protects your relationship with the customer.
- Insight into who pays on time and who regularly delays payments.
Automation + Human Touch: SMS, WhatsApp & Email
Our platform automatically sends SMS payment reminders, WhatsApp reminders and email reminders before and after the due date. At the same time, our agents make polite, professional phone calls on your behalf. This blended approach delivers far better results than email only or occasional calls from your internal team.
- Reminder schedule can be customised for each client portfolio.
- Messaging tone can be soft, firm or legal-style depending on your policy.
- Escalation path from friendly reminders to legal notice support if required.
Pricing – Simple Monthly Plans for Sri Lankan SMEs
Choose a plan that matches your average monthly number of credit invoices. All plans include our invoice reminder system, agent follow-up calls, automated SMS/WhatsApp/email reminders and detailed reporting, operated by Nexus Assist (Pvt) Ltd.
Starter Plan
Rs 27,500 / month
Ideal for micro & small businesses
- Track up to 40 invoices per month
- Automated SMS, WhatsApp & email reminders
- 5 follow-up phone calls per week
- Weekly summary report
- Shared spreadsheet + simple dashboard
Business Plan
Rs 55,000 / month
Perfect for typical Sri Lankan SMEs
- Track up to 120 invoices per month
- Automated SMS, WhatsApp & email reminders
- 20 follow-up phone calls per week
- Daily dashboard & customer payment behaviour insights
- Dedicated relationship manager
Enterprise Plan
Rs 100,000 / month
For larger finance & B2B companies
- Track up to 400 invoices per month
- Unlimited automated reminders
- 50 follow-up calls per week with priority windows
- Custom KPIs, advanced analytics & API integrations
- Quarterly performance review & strategy session
Custom Plan
Talk to us
Designed around your volume & process
- Flexible invoice volumes & sectors
- Custom reminder rules & escalation paths
- Integration with your existing tools (where possible)
- Tailored reporting and management dashboards
- Ideal for groups, chains and specialised industries
Need a different volume or special integration? Nexus Assist can customise a plan for your business, including legal notice handling and coordination with collection partners for stubborn payments.
Ready to Take Control of Your Outstanding Invoices?
If you are tired of chasing late payers or losing money because nobody has time to follow up, this invoice reminder service Sri Lanka can do the hard work for you. Share your current situation with us and we will recommend the best plan based on your invoice volume and customer profile.
